Ensuring a high level of service
Meeting production deadlines is a key factor in the quality of service provided to the client. Within the sales department, the order manager is the link between sales administration, which manages orders, and the industrial scheduling department, which plans the manufacturing. The Order Manager coordinates client orders, is responsible for monitoring ongoing contracts, manages stocks of standard products, and gathers the forecasts and reservations from the sales network in order to meet sales commitments and thus provide clients with a high level of service.
Contributing to industrial optimization
The order manager must, at the same time, help to improve Saverglass production across all its industrial sites. Having an overview and analysis of all the industrial and sales activities (forecasts, seasonality, etc.), the Order Manager proposes the adjustments required according to the production run schedules (colors campaigns) and manufacturing priorities. They align, determine and anticipate order demand.
Profile
- Higher education in an Engineering School or a Business School, the Order Manager has significant Supply Chain/Scheduling/Logistics/Production Organization experience.
- They must have sales awareness, be a good listener and have good knowledge of the different IT tools.
- English required.
